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| Ticketing |
- Sale of Tickets
- Change of Specified Flight
- Refund of Unused Tickets issued from RAS
office
- Advance Booking / Reservations
- Contacting Flight Booking
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| Terminal Services |
- Passenger Check-In
- Accompanied Baggage Handling
- Passenger Boarding
- Embarkation / Disembarkation
- Mishandled Baggage
- Lost & Found Baggage
- Load Control Preparation
- Assistance in refueling
- ATC Briefing
- Operations Briefing
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| Ramp Handling |
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- Push Back of Aircraft
- Loading / Off-loading of baggage
- Water Serving of Aircraft
- Flushing of Aircraft Toilets
- Provisioning of Ground Power
- Provisioning of Ground Air-conditioning
- Embarkation / Disembarkation of Aviation Passengers
- Conveyance Baggage to Arrival/Departure Lounges & Cargo Terminal
- Cleaning & Setting of Passengers Cabin by Qualified Staff
- Assistance in Ground Engineering of Aircraft
- Conveyance of Disable Passengers though Ambulifter, Stretchers & Wheel
chairs.
- Provisioning of Cart for Children & Elderly Passengers
- Provisioning of Aircraft Catering
- Ground Start of Aircraft Engine by Air Start Unit
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| Cargo handling |
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- Handling of Import / Export Cargo
- Scanning of Import / Export Cargo
- Housing of Cargo
- Stacking or Palletizing of Cargo
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| ATC Operational Handling |
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- Coordination with ATC for Landing, Parking, Weather & Route information
- Aircraft Crew Briefing
- The submission of flight plan
- Notams briefing to the cockpit crew
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| Corporate Aircraft Handling |
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- Complete Ground Handling
- VIP Transportation
- Hotel Accommodations
- Catering
- Over flight and landing clearances
- Tech support
- Any other associated assistance
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